Reference

What You Agree to When You Use 229bt

These terms set out the rules for your account on 229bt — how you open it, fund it through bKash, Nagad, or Rocket, and what we both expect.

Account holder rulesbKash, Nagad, Rocket depositsEligibility by regionFair use policy
229bt What You Agree to When You Use 229bt
ACCOUNT PROTECTION

How We Handle Your Account and Data

Your account security and the integrity of your data sit at the centre of how we run 229bt. We use SSL encryption on every transaction, including deposits and withdrawals through bKash, Nagad, and Rocket. Account data is retained only as long as needed for transaction records and legal compliance — we do not sell or share your personal details with third parties outside what is required to process your payments. If you want to request a copy of your data or ask us to close your account, contact support through live chat or email with your account ID.

Data Retention We keep your account and transaction records only as long as required by applicable rules — no longer. You can request a summary at any time through support.
SSL Encryption Every deposit and withdrawal, whether through bKash, Nagad, or Rocket, runs over an encrypted connection from your device to our servers.
Account Access Your account is tied to your registered mobile number. Any login from a new device triggers an OTP check before access is granted.
Data Requests To request changes to your account data or ask about what we hold, contact support with your account ID and we will respond within one business day.
TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you want to raise a concern about your account, our support team handles terms-related queries directly. You can reach us through live chat inside the 229bt lobby, by email, or through the in-app help section on mobile. We aim to respond to account and terms queries within one business day.

Team online

Live Chat

Open the lobby on your phone or browser and tap the chat icon — the fastest path for account and terms questions.

Email Support

Send your query with your account reference to our support address listed in the account help section.

In-App Help

The help section inside your 229bt account covers common terms questions and links directly to our support team.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice.

These terms apply to anyone who opens an account on 229bt. Eligibility depends on your local law and region — access is not available everywhere, and it is your responsibility to check before registering.

We can update the terms when our services change, but we will notify you through your registered contact before any material change takes effect. Continuing to use your account after that notice means you accept the update.

Any balance in your account wallet at the time of closure will be returned to your verified payment method — bKash, Nagad, or Rocket — subject to standard withdrawal verification.

Accounts can be suspended for breaching these terms, including running multiple accounts or sharing credentials. Contact support through live chat with your account ID and we will explain the specific reason.

Send a data request to our support team via email or live chat, including your account ID. We will confirm what we hold and respond within one business day under applicable rules.

The same terms apply across all regions where 229bt is accessible. However, specific features and payment options may vary depending on local law where you are located.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.